Have a question? We are here to help.
Check out the most common questions our customers asked.
Still have questions? Contact our customer support.
Our customer support is available monday to friday: 8am - 8:30pm
How can I contact you?
Email support@matrixtech.store. We respond within 1 business day.
What payment methods do you accept?
Major credit cards and popular digital wallets. Options are shown at checkout.
Are your products new?
Yes. Items are new unless clearly marked otherwise.
Do you sell open-box or refurbished?
Occasionally, and these will be labeled on the product page with condition details.
How long is the warranty?
Standard coverage is 12 months. Some products include 24 months; see the product page.