If your order is still processing, contact us as soon as possible. Shipped orders cannot be changed, but we can help with a return.

We review price match requests for identical items sold by authorized retailers. Email support with links and screenshots.

Major credit cards and popular digital wallets. Options are shown at checkout.

Shipping is free on orders over 99 USD in eligible regions. Other rates are shown at checkout.

Yes. Duties and taxes may apply on delivery based on your location.

30 days from delivery for most items. See our Shipping and Returns page for details.

Once your return is inspected, refunds post in 5-10 business days to the original payment method.

Standard coverage is 12 months. Some products include 24 months; see the product page.

Yes. Items are new unless clearly marked otherwise.

Occasionally, and these will be labeled on the product page with condition details.

Email support@matrixtech.store. We respond within 1 business day.